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Please arrive 15 minutes prior to your reserved time. Arriving late will deprive you of valuable treatment time. To avoid delaying the next guest, your treatment will end on time. |
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Services must be reserved with a credit card or gift card. We require 24-hr notice for canceling or rescheduling a spa service and 48-hr notice for canceling or rescheduling a medical service. Failure to provide appropriate notice will result in a $50 fee for spa services and a $100 fee for medical services. If no notice is given (no show), the full cost of your scheduled service will be charged to your credit card or gift card. |
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Please respect the tranquility of spa guests. Turn off all cell phones and pagers prior to entering the spa. |
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All clients are required to complete a confidential health questionnaire so that services will be customized to your needs. If you are pregnant, please let us know when you reserve your appointment. |
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Gratuities for spa services are optional. Gratuities may be paid to the esthetician or massage therapist directly in the form of cash or check. Credit cards are not accepted for gratuities. Gratuities are not customary for medical services. |
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Return Policy: Unopened products may be returned within 10 days of purchase with receipt. Treatment series, packages and gift certificates are non-refundable. |
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We accept the following methods of payment: Cash, Visa, MasterCard, American Express and Discover. We do not accept checks. |
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Scheduling an appointment is your acceptance of these policies. |
